Greenway Utilities is looking for a Customer Service Assistant to support customers across phone, email, and online channels. This role is ideal for someone looking to build confidence, develop communication skills, and grow within a supportive workplace.

No previous industry experience is required. Full training will be provided.

Key Responsibilities

• Respond to customer enquiries via phone and email

• Log and update customer information accurately

• Escalate issues where needed

• Work collaboratively with the wider team

What We’re Looking For

• Good communication skills

• Willingness to learn

• Basic computer skills

• Reliability and a positive attitude

Support Provided

• Full onboarding and training

• Workplace mentor

• Flexible working options

• Ongoing support through Bridge of Hope

Application Process

Apply online via Bridge of Hope. Our team will support you through each step of the process.